Shipping and return policies for Seil Records
- Shipping Info
In-stock orders will be shipped around two days after purchase. Pre-Orders will be shipped around the date that is mentioned next to the item. All orders will be shipped with tracking via Deutsche Post.
For international shippings you should expect around two weeks delivery time. Sometimes it can take a bit longer. If you did not receive your shipped order after 3-4 weeks, please get in touch with us.
When ordering several items together with combined shipping cost, your order will be shipped when all items are in stock.
- Return Policy
If you are not happy with your ordered item, you can return it within 14 days after you received it. Shipping costs for returned items have to be payed in full by the buyer. Once we receive the returned item, we will refund the costs for the item, but not for the initial shipping to your address you provided.
If an item is damaged during shipping, we will replace it or refund your payment, depending on if the item is still in stock.
When a shipped item is missing, we will initiate a search request via Deutsche Post, as all items are sent with tracking. Should it be lost, we will send you a replacement item or refund your payment, depending on if them item is still in stock.